PRIVACY POLICY

1. ABOUT US

This is the Privacy Policy of MATIC VELER (“MATIC VELER”, “we”, “our”, “us”). We operate the websites www.maticveler.com. We are Matic Veler, a company registered in the Slovenia.
You can contact us by email (Monday to Friday, 9.30am to 6pm GMT).

2. ABOUT THIS PRIVACY POLICY AND YOUR CONSENT

We respect the privacy rights of our online visitors and customers (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. This Privacy Policy guides you through how we collect, store and use your personal data that you provide us with to enable our online visitors to be fully informed of our privacy policies.

By visiting our site, registering for any account or ordering or purchasing from us, you are accepting and consenting to the practices described in this Privacy Policy and our Terms & Conditions. If you are under 18, we require that you inform a parent or guardian about Lolita Lorenzo’s Privacy Policy and Terms & Conditions as well as requiring their consent to the Privacy Policy and the Terms & Conditions before registering or placing an order with Lolita Lorenzo.

This Privacy Policy does not apply to websites maintained by other companies or organisations which we are associated with. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

3. WHAT PERSONAL DATA DO WE OBTAIN PERSONAL DATA AND HOW DO WE USE IT

Lolita Lorenzo collects personal information from you directly in several ways, such as when you place an order or send us any communication or submit any information through our site. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in Paragraph 5 (Marketing and Opt-Out Provisions)). We may also use your personal data to manage and improve our business and site and to keep internal records and maintain reasonable archives, including anonymous statistical data about browsing actions and patterns, which does not identify any individual.

We may generate personal information ourselves, including in the course of providing you with any service or registration or operating our website or processing an order or performing a contract or in connection with the processing of any payment or arranging for any delivery, return or exchange. These details allow us to process your order and to let you know the status of your order.

We may also obtain and disclose such personal information to third parties in the course of processing an order or performing a contract, including in connection with the processing of any payment or arranging for any delivery, return or exchange. We may also collect personal information when you visit and use our website, including information that is automatically provided by your browser to our servers and information collected by cookies or other tracking and analytical technologies. If we do use cookies or other technologies to store or collect data from your computer, this will be detailed in the section titled “Cookies”.

We use PayPal to process all payments and keep no credit card data on our system.

4. WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We do not sell your details to third party marketing companies. We may obtain and disclose personal data to third parties (including intermediaries) as necessary to process any order or provide any service to you, including carrying out any checks, processing or recovery of any payment, carrying out delivery of any goods or exchanges or collection of any returns, to enforce or administer any contract or deal with any claims.

Where any functionality of our website is clearly designed to make information public (e.g. a public forum), any information you provide in relation to that forum or other functionality, which is provided in such circumstances where it is clear that it is intended to be published, will be disclosed to the public accordingly. We may supply customer personal data to a government authority or regulator where required to comply with a legal requirement, for the administration of justice or where reasonably required to protect your vital interests.

5. MARKETING AND OPT-OUT PROVISION

We may use your contact information to send you alerts (by email or other method) for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest and marketing promotions. When you sign up for our email list or submit an order, you will be given the option to opt-out of subscribing to our alerts.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by MATIC VELER.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any email we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the email. Alternatively, you can change your email preferences or opt out of all emails.

9. WHERE AND HOW TO ASK QUESTIONS

If you require further information about our Privacy Policy, please go to the Frequently Asked Questions section of the website where they are answered. If you require more information please go to the “Contact” page of the website. You can also contact Lolita Lorenzo customer service by email.

10. LEGAL STATUS OF THIS PRIVACY POLICY

This Privacy Policy is not intended to and does not create or form part of any contract or create any contractual rights or amount to any representation to induce a contract. Your rights in relation to this Privacy Policy are limited to any non-contractual obligation of confidentiality we may owe you at law and any non-contractual rights you may have at law.

We may change this Privacy Policy from time to time without notice to you, including by publishing a new version on our website. You should check our website from time to time for updates to our Privacy Policy.

 


 
COOKIES

1. WEBSITE FUNCTIONALITY COOKIES


These cookies enable you to browse the website and use our features such as shopping baskets.

2. WEBSITE ANALYTICS COOKIES


We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

3. CUSTOMER PREFERENCE COOKIES


When browsing or shopping online, the website will remember preferences you make. This makes your browsing experience simpler, easier and more personal to you.

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

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